At Woofbox, we’re committed to protecting your privacy and keeping your data safe (just like how we keep dogs happy with our awesome gift boxes!). This Privacy Policy explains how we collect, use, and share your personal information when you shop with us or visit our website.

What Information We Collect

When you place an order with us, sign up for our newsletter, or contact us, we may collect the following information:

• Personal Information: This includes your name, address, email, and phone number – the essentials we need to send you those pawsome doggy treats and toys.

• Payment Information: We use secure payment gateways, but we don’t store your credit card details on our servers. Your payment info is handled securely by our trusted partners.

• Cookies: Not the delicious kind, but the ones that help us improve your browsing experience on our site by remembering your preferences and tracking site usage.

How We Use Your Information

We only use your personal information to:

• Process your orders and ensure your gift boxes get to the right place (so your doggos get their goodies on time!).

• Keep you informed with emails about your orders, special offers, and updates (with your permission, of course).

• Improve our services, making your shopping experience even better. We analyse trends and site usage to offer you more tail-waggingly good products.

Sharing Your Information

We won’t sell or rent your personal information to any third parties. However, we may share your details with:

• Service providers, such as delivery companies (like Royal Mail), to get your packages delivered.

• Payment processors, to handle your transactions securely.

• Legal authorities, if required by law (though we hope it never comes to that).

Your Choices

You’re in control of your data! You can:

• Update your information by logging into your account on our website.

• Unsubscribe from our emails by clicking the “unsubscribe” link in any of our messages (though we’ll miss you!).

• Request deletion of your personal data at any time by contacting us.

Security

We take data security seriously and use industry-standard measures to protect your information from unauthorised access, alteration, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we’ll notify you via email or through our website so you’re always in the loop.

Contact Us

If you have any questions or concerns about our Privacy Policy, please get in touch at woof@woof-box.co.uk.